Here at Leanne Power A&B Consultancy & Training, we provide high-quality beauty and Aesthetic treatments and training courses.
Our privacy notice is adocument that publishes the way we as a business gather, hold, communicate, andmanage our information. It fulfils a legal requirement to protect your ‘right to privacy and our responsibilities as a business.
You have the right to be informed about the collection and use of your personal information. This is a key requirement of the dataprotection regulations and this privacy notice aims to provide you with the information relating to: (a) how we lawfully use your information; (b) the purpose for which; and (c) the manner in which your information is controlled and remains secure giving you an opportunity to review and object to how your information is being processed.
Leanne Power is the controller for the personal information we process unless otherwise stated. Should you have any questions relating tothe use of your information please contact Leanne Power, the data protection officer.
There are many ways you can do this, including by phone, email and post. All our contact details can be found at the end of this privacy notice.
Leanne Power wishes to remain open about the information we’re collecting about you, why it’s needed, how it’s being processed and who has access to it. This notice provides you with all the information necessary to ensure you retain the confidence that your personal information is protected from misuse and is being used and treated as you would expect.
This notice will cover the following:
Information relating to Leanne Power, including how to contact us
Our commitment to you
The information we hold about you
How we collect your information
Who/why do we sometimes share your information
How we use your information
How we protect your information
How long we keep your information
Your right to privacy
Our Commitment to You
Leanne Power A&B Consultancy & Training commits to:
value the personal information entrusted to us and make sure we respect that trust follow all laws and regulations when it comes to handling personal information,and adopt good practice standards consider and address the privacy risks first when we are planning to use or hold personal information in new ways, such as when introducing new systems be open with individuals about how we use their information and whom we share it with make it easy for individuals to access and correct their personal information keep personal information to the minimum necessary and delete it when we no longer need it have effective safeguards in place to make sure personal information is kept securely and does not fall into the wrong hands ensure staff who handle personal information, treat it as a disciplinary matter if they misuse or don’t look after personal information properly put appropriate financial, technical and protective measures in place when looking after personal information to make sure we can live up to ourpromises regularly check that we are living up to our promises and report on how we are doing.
The information we hold about you
Personal information is any information that relates to, or can be related back to you. This can include your name, contact details or any other information we gather as part of our relationship with you.
The information we hold can be categorised into several keygroups, known as ‘information categories’.
These categories cover all the information requirements needed to provide you with the various products and services offered by Leanne Power A&B Consultancy & Training, many of which may be applicable to you based on the contractual relationship you have with us.
These categories are:
Who you are: such as name, age and identification
Where you are: such as your home, work or email addresses together with telephone contact numbers
How you pay: such as your payment history (no bank or payment details are retained)
What you have: such as the products and services you have or had with us and your written consent to undertaking any treatment and your agreement to using any images obtained during or after treatment for use on our own website and social media platforms (including Facebook and Instagram)
What qualifications do you hold including certificates, if applicable
What we require: such as health and allergy matters. The collection and use of this information is subject to stricter controls and its use remains limited.
On occasions, we may require information outside of the categories listed above. This information may relate to things such as, dietary requirements [if we are arranging catering for you]. Information requested of this nature will often require your consent; as such you will be notified of this at the relevant time before its collection or use.
How we collect your information
The majority of personal information we process is provided directly by you, for one of the processing activities we have listed in the ‘how we use your information section’.
In addition to this, there are also multiple other collection methods used by “Leanne Power Aesthetic & Beauty Consultancy & Training”, which vary depending on the types of services or information categories in question.
These methods are:
Direct collection: As we mentioned earlier, this method of collection applies when you provide Leanne Power with the information directly. This can be either; over the phone, in person, via ourwebsite, during an event, on a form/questionnaire or simply through postal or email communication responses.Technical collection: Leanne Power may collect information based on your access/booking platforms such as our client portal and website. Additional information, such as; usernames and passwords and booking preferences may be captured – these are based solely on the types of products/services or interactions we have with you so may not always be relevant and as such will not be captured.
Legal collection: This method relates to information collected to satisfy any legal, insurance or regulatory requirements.
How we use your information
General
Leanne Power A&B Consultancy & Training will only process (i.e. use) your information where we have a legal or regulatory and proportionate basis to do so, in accordance with our ‘commitments to you’ and our legal requirements.
The legal basis for ‘use’ will form at least one ofthe following categories:
Your consent: This basis is used when we have provided you a choice on how your data is used and you agree [consent] that Leanne Power A&B Consultancy & Training can use your data as we have described for that specific purpose.
Your contract with us: This basis is used when we need your information to deliver the terms of our contract with you. Whilst your ‘right to privacy’ remains, information used for this purpose cannot be restricted or removed without possibly disrupting the contracted services you have with us.
The impact of this may result in the failure to provide the agreed services or the subsequent cancellation of the contracted services.
Our ‘legal’ obligation:
This basis is used when Leanne Power A&B Consultancy & Training, must comply with a legal or regulatory obligation.
Our ‘legitimate interests’:
This basis is used when Leanne Power A&B Consultancy & Training feel it is within our own interests to use your information, in a lawful capacity by taking both your ‘right to privacy’ and the needs of the business (to deliver its services to you); into consideration.
Leanne Power will never use your information when our own interests supersede your overall right to privacy or the legal basis for which we can process your information. If you have any concerns relating to how your information is used, please contact the data protection officer immediately.
Direct marketing
Leanne Power will never send ‘direct marketing communications to you unless you subscribe. You will be provided with details of your options either:
(a) when you join Leanne Power A&B Consultancy & Training as a client;
(b) if you attend an event in which you agree to receive promotional materials.
To unsubscribe from direct marketing communications, please contact LeannePower data protection officer. See ‘contact us’ for further details
If you accept and subscribe to direct marketing communications, the mailings sent to you will be designed/created by leanne power
Leanne Power, does not share, allow access to, or sell your information to third parties for additional marketing purposes, unless express consent is obtained from you and we are transparent and details contained in our communications on the matter.
How we protect your information
We apply the highest standards of security when it comes to hosting and protecting information.
We have policies and technical measures in place to protect your personal data against unauthorised access, accidental loss, improper use and disclosure. All of our employees and any third parties we engage to process your personal information are obliged to respect the confidentiality of your information and thorough due-diligence checks are carried out.
We do not sell, rent, distribute or otherwise make personal information commercially available to any third party, except as described inthis policy or with your prior permission.
How long we keep your information
We will only use/store your information for as long as we are permitted to do so. Often this is based on the purpose upon which we collected the information in the first instance.
However, there are a few exceptions in which it may be kept for longer. These are;
(a) where legal orregulatory obligations require us to keep the information for longer or for aspecified period, or:
(b) until the expiry of any limitation period inrelation to potential insurance claims us or: (c) until the expiry of any limitation period in relation to potential claims made by us.
Leanne Power has a retention policy which ensures data is kept only for as long as it is needed and to satisfy any/all statutory or other legal obligations regarding the retention of such records. This information can be requested upon request.
We will only retain your personal information for as long as is necessary to fulfil the purposes we collected it for. This includes for example the purposes of satisfying any legal, regulatory, accountancy orreporting requirements as part of a contract.
To determine the appropriate retention period, Leanne Power will consider:
(a)the amount;
(b) its nature;
(c) its sensitivity;
(d) the potential risk of harm from unauthorised use or disclosure;
(e) the purposes for which it’s processed;
(f) whether we can achieve those purposes through other means, and (e) the applicable regulatory or legal requirements.
Your ‘right to privacy’
Leanne Power A&B Consultancy & Training respects your right to privacy and will act in accordance with the latest privacy laws and security frameworks to ensure we meet our underlying commitment to you, as set out by this notice.
Further information relating to your rights can be found on the Information Commissioners Office website.
Our number -ZB873573 www.ico.org.uk
